Returns & Refunds

Return Policy

The following Return Policy only applies to online purchases made through www.shoppers-bd.com. All store purchases may only be returned to Shoppers Clubs Office / Store.

  • Returns are accepted within 3 days from the order date.
  • All items must be returned unworn with original tags attached, intact and accompanied by the original return form and customs documents (if applicable).
  • Sale merchandise purchases may be cancelled within 3 days of the order or returned, as described below, within 3 days of receipt, in accordance with applicable distance selling regulations. Please note that sale items cannot be exchanged or returned.
  • Gift cards, pierced jewelry and undergarments are non-returnable unless subject to distance selling or other applicable regulations.
  • If you received a damaged, defective or wrong item, please contact our Customer Service department.

 

Return Options*

* The Return Policy described below applies only to online purchases made through our website

RETURN OPTIONS RETURN FEE
Return your item(s) at a SA Paribahan Tk. 100
Return your item(s) by Sundarban Courier Tk. 100
Return your item(s) at a Shoppers Club Office FREE

Placeholder
from Dhaka
Total order for 2400.00 BDT